Complains
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Tan-re is committed to delivering the highest possible quality and level of service to its customers. We intend to provide services through the best practice and in line with our customers’ needs as we continually seek improvements.
What is a complaint? | A complaint is defined as “any expression of dissatisfaction by a customer or potential customer about service delivery by the company or its agents, and/or about company or industry policy.” At Tan-Re, we see complaints as a valuable way of meeting and responding to your expectations. We realize that in breaking down the barriers to meet your needs we value listening to feedback and complaints from you |
How will we handle your complaint ? | We will:
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What should you tell us: |
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We are here to assist
Please feel free to fill out the form for your complaint. We will review your request and follow up with you as soon as possible
Visit Us Daily
8th Floor TAN-RE House , Longido Street ,Plot No. 406 near PCCB HQ Upanga Dar es salaam.
Call Us 24/7
+255 22 2922341-3
+255 757 211 000
Mail Us
mail@tan-re.co.tz